Return Policy

We Are Happy To Help You If You Are Not Happy

Return requests are accepted within 3 days of delivery. Under no circumstances, we will honor any return request beyond that time period.
Returns are only accepted if the package is damaged.
For all returns, the product must be in its original packaging with all its original tags and labels intact.
Return shipment will be picked up within 7-14 days of return request approval.
All return requests should be raised by calling the customer support team at +91-9700170013 or emailing info@rianscart.com
In certain circumstances, you may be asked to drop off the return parcel at the nearest courier center.
If you decide not to keep the product for any reason ( Without opening the parcel), you will be charged for forward and return courier charges
If you don’t take delivery of COD orders for any unethical reasons, you will not be allowed to place any COD order in the future on RiansCart.

Cancellation Policy

Order can be canceled only when the order status is “Processing“
A 100% refund will be credited within 7-14 business days for canceled orders.
If the cancellation request is sent after the product is shipped, then the shipping cost will be deducted from the refund amount.
Custom-Make products cannot be canceled.
All orders can be canceled by clicking the “Cancel” button in the “My Account” section.

Eligible refunds are processed within 7-14 business days
For COD orders, refunds are offered as store credit.
For prepaid orders, refunds are credited to the same account through which you paid for the order.
The actual refund amount may be less than the order amount depending on whether you are charged for shipping or not.

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