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Return Policy

We Are Happy To Help You If You Are Not Happy

Return Policy

  • Return requests are accepted within 3 days of delivery. Under no circumstances, we will honor any return request beyond that time period.
  • Returns are only accepted if the package is damaged.
  • For all returns, the product must be in its original packaging with all its original tags and labels intact.
  • Return shipment will be picked up within 7-14 days of return request approval.
  • All return requests should be raised by calling the customer support team at +91-9700170013 or emailing
  • In certain circumstances, you may be asked to drop off the return parcel at the nearest courier center.
  • If you decide not to keep the product for any reason ( Without opening the parcel), you will be charged for forward and return courier charges
  • If you don’t take delivery of COD orders for any unethical reasons, you will not be allowed to place any COD order in the future on RiansCart.

Cancellation Policy

  • Order can be canceled only when the order status is “Processing
  • A 100% refund will be credited within 7-14 business days for canceled orders.
  • If the cancellation request is sent after the product is shipped, then the shipping cost will be deducted from the refund amount.
  • Custom-Make products cannot be canceled.
  • All orders can be canceled by clicking the “Cancel” button in the “My Account” section.

Refund Policy

  • Eligible refunds are processed within 7-14 business days
  • For COD orders, refunds are offered as store credit.
  • For prepaid orders, refunds are credited to the same account through which you paid for the order.
  • The actual refund amount may be less than the order amount depending on whether you are charged for shipping or not.
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